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Great Southern Hotel Melbourne, Melbourne
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Key details
About the Hotel
44 Spencer Street,
Melbourne,
Australia,
3000,
Victoria
Great Southern Hotel Melbourne offers affordable accommodation in the heart of Melbourne's Central Business District. The hotel features over 280 rooms equipped with modern amenities, and is known for its vintage interior décor and warm atmosphere. It is conveniently located near popular attractions such as Marvel Stadium and the Melbourne Convention and Exhibition Centre. The hotel serves both leisure and business travelers with its budget-friendly options and central location.
Location
Great Southern Hotel Melbourne is ideally located just a short walk from the Southern Cross Interstate Bus and Train Terminal. Major attractions, including the Crown Casino and Melbourne Convention and Exhibition Centre, are within 10 to 15 minutes' walking distance. Additionally, the hotel provides easy access to public transport, making it a convenient base for exploring Melbourne.
Rooms
The hotel has 285 air-conditioned rooms, many of which include a private en suite bathroom. Each room is equipped with coffee and tea-making facilities, LCD TV, and a small safety deposit box. Guests can choose from various bedding configurations to suit their needs, with some rooms even featuring bathtubs. For added convenience, complimentary wireless internet access is also provided.
Eat & Drink
The on-site licensed restaurant offers a diverse menu featuring international cuisine to cater to all taste preferences. Guests can enjoy meals at any hour with the 24-hour room service available. The restaurant also has a bar area, providing a place to unwind after a day of sightseeing or business activities.
Leisure & Business
The property includes various amenities such as dry cleaning and laundry services, a 24-hour front desk, and express check-out. Tour and ticket assistance is available to help guests explore local attractions. Safety features at the hotel include smoke detectors, a fire extinguisher, and a security system for added peace of mind.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast spread offered an impressive variety, from hot options like dumplings and eggs to unlimited juices, making it absolutely worth the price.” view full review
Helpful Luggage Storage
“The secure luggage storage was a lifesaver, allowing us to explore the city worry-free before check-in.” view full review
Clean and Cozy Room
“The room was clean and equipped with all the essentials, making it a comfortable place to rest during our short stay.” view full review
Convenient Laundromat
“Having access to the visitors laundromat was extremely helpful and easy to use, allowing me to refresh my belongings mid-trip.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Security
Baggage storage
Elevator
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Laundry
Dining
Restaurant
Business
Fax/Photocopying
Children
Cribs
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Heating
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
44 Spencer Street,
Melbourne,
Australia,
3000,
Victoria
Map view
street view
44 Spencer Street,
Melbourne,
Australia,
3000,
Victoria
City landmarks
Casinos
Crown Melbourne
2500 ft
7 Riverside Qy Southbank
Eureka Skydeck
4000 ft
Gallery
National Gallery of Victoria
5100 ft
Stadiums
Melbourne Cricket Ground
1.6
mi
btwn Spring & Elizabeth Sts
Collins Street
2100 ft
Parking area
Docklands Stadium
2300 ft
Market
South Melbourne Market
1.1
mi
Square
Federation Square
4900 ft
Gallery
Melbourne Arts Center
1.1
mi
Birdwood Ave
Shrine of Remembrance
1.3
mi
Botanical Garden
Royal Botanic Gardens Victoria
1.6
mi
Mall
Block Arcade
3600 ft
Museums
Immigration Museum
2200 ft
Events
Melbourne Convention and Exhibition Centre
2900 ft
Flinders Street Federation Square
Acmi
4900 ft
Church
St. Paul's Cathedral
4400 ft
Libraries
State Library Victoria
1.2
mi
Carlton Gardens 11 Nicholson Street
Royal Exhibition Building
1.4
mi
Museums
Melbourne Museum
1.5
mi
Little Bourke Street
Chinatown
1.2
mi
Hosier Lane
Hosier Lane
4700 ft
101 Waterfront Way
Melbourne Star Observation Wheel
1.3
mi
Museums
Old Melbourne Gaol
1.5
mi
497-503 Collins Street
Melbourne 360 the Melbourne Observation Deck at Rialto
2100 ft
Parks
Fitzroy Gardens
1.5
mi
Parks
Carlton Gardens
1.3
mi
Museums
Polly Woodside
3100 ft
River
Yarra River
4200 ft
Nearby
Aquarium
SEA LIFE Melbourne Aquarium
1300 ft
Museums
Victoria Police Museum
900 ft
Restaurants
The Grain Store
900 ft
Ground Floor 517 Flinders Lane
The Vault Cafe
200 ft
623 Collins St Quality Hotel Batman's Hill
Cafe Keyif
700 ft
U 1 550 Flinders St Entry Through Downie Street
Stockroom567
600 ft
567 Collins St Ground Floor
Mr Huang Jin
700 ft
24 Katherine Pl Plaza Level
Bibimbap
800 ft
Shop 7A 353 Little Collins St Equitable Place
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Convenient location
Attentive staff
Underwhelming dining
Construction impact
6.8/10
Nice
Rooms
7.0
Location
8.2
Service
6.8
Dining
6.4
Guest reviews
6.8/10
based on 21 reviews
7.7
7.7/10based on 10968 reviews
Michael
United Kingdom,
April
2024
7.0/10
The hotel could use some updates with ongoing renovations and maintenance work, affecting the overall comfort in common areas but has a convenient location near transportation. The staff are friendly, and the dining options are satisfactory.
Rooms
7.0
The rooms lack views and are somewhat dated, with ongoing renovation work around, could benefit from a fresh coat of paint to cover marks on walls.
Service
7.0
The staff are friendly despite some language barriers, and improvements are needed in security protocols, especially during check-in.
Location
8.0
The location is perfect for easy access to Southern Cross station and airport transportation, with friendly staff welcoming guests.
Dining
6.0
Dining options are decent, but not exceptional, with a good variety and convenient for exploring Melbourne.
Facilities
7.0
Facilities are adequate, especially for those utilizing transportation services nearby.
Lee
United Kingdom,
March
2024
7.4/10
The hotel staff were very helpful and the rooms were clean, but a bit small and had a musty cigarette smell. The service was fantastic, although there were some issues at night. The location was excellent with convenient access to transportation, despite noise concerns. The dining experience was good overall, but food temperature was not consistent. Facilities were futuristic with some drawbacks.
Rooms
7.0
The rooms were clean, and the staff were very helpful, just like they were in my room. However, the room was quite small and had a bit of a musty cigarette smell.
Service
7.0
The service was brilliant, and the staff were a pleasure to deal with. They were able to help me despite my error with dates, but seemed uncaring and not very helpful at resolving issues during the night.
Location
8.0
The hotel's location was excellent, being close to the train station and tram stops which we used daily. However, the noise was inadmissible but did not outweigh the hotel's recommendable features.
Dining
7.0
The dining experience was fairly ordinary with good food in a great traditional style. However, the dishes were not consistently hot in the provided heating vessels.
Facilities
8.0
The facilities were modern and unique, particularly the futuristic frosted glass box. Some drawbacks included hard-to-read lighting and slow lift.
Jason
United States of America,
March
2024
7.0/10
I had a mixed experience at the hotel. The rooms were an improvement from my previous stay, offering a peaceful environment away from the city noise. However, the location was undergoing changes, impacting the staff's work, and the dining options were expensive and below par.
Rooms
8.0
The new rooms provided a tranquil atmosphere, shielded from the bustling city sounds.
Service
9.0
The staff was exceptionally knowledgeable and diligent in ensuring the room was cleaned regularly.
Location
7.0
Despite the ongoing changes in the area impacting the staff, the hotel's proximity to transportation hubs and key attractions like the Yarra river was convenient.
Dining
5.0
The dining experience didn't meet expectations, with pricey offerings that lacked quality.
Facilities
6.0
The hotel covered basic facilities without any noteworthy extras.
Convenient location
Underwhelming dining
Edwin
United Kingdom,
March
2024
7.4/10
The hotel's location is perfect for Southern Cross Station and the Etihad Stadium, making it very convenient to get around. The rooms were a bit loud but surprisingly spacious, though not as cozy as I expected. The service was top-notch and very accommodating when I needed a room change due to smoke seeping in. The dining options were basic but had a certain charm to them. Overall, a great value for the central location.
Rooms
7.0
The rooms were very roomy but a bit stark with respect to furniture.
Service
9.0
The service was professional and efficient, especially when addressing our room change request.
Location
8.0
The location was perfect for Southern Cross Station and the Etihad Stadium, offering great accessibility to the city center.
Dining
6.0
The dining experience was fairly basic but had its own charm.
Facilities
7.0
The facilities were a bit different than expected but still met the basic needs for my stay.
Joseph
United Kingdom,
February
2024
7.6/10
I had a lovely stay at this hotel. The room I had was really comfortable, and I even got lucky with one that received the morning sunshine. However, being connected to an open atrium did mean that noisy drunk guests returning at 4 am could be a bit disruptive. Overall, a premium room with a mix of pros and cons.
Rooms
8.0
My room was what I would call a premium room. Clean, comfortable, and enjoyable.
Service
7.0
The service here was a mixed bag. While some staff members were professional and helpful, others came off as officious and borderline obnoxious. I did appreciate the helpfulness of the majority of the team.
Location
9.0
The location of the hotel was fantastic, being right across the street from Southern Cross Station. It was perfect for my needs and really convenient for exploring Melbourne.
Dining
7.0
The dining experience was satisfactory overall. There was a good range of food for breakfast, but I felt it could have offered more variety. Decent for the price paid.
Facilities
7.0
The facilities at the hotel were adequate. Nothing extraordinary but served their purpose. The price was reasonable for what was offered.
Harry
United Kingdom,
February
2024
5.4/10
My stay at the hotel was a mixed experience. While the rooms were modest and small without a view, the availability of luggage storage after check-out was convenient. However, the constant noise from an outside fan made it hard to sleep, and the ventilation could be better.
Rooms
5.0
The rooms were extremely modest and small, had no window or view, but the ability to store luggage after check-out was very helpful.
Service
5.0
The service was a bit of a letdown. The reservations lady and reception staff were quite rude, but the laundry service was professional and friendly.
Location
7.0
The location of the hotel was convenient for those arriving by train or bus, but the noise from other guests and lack of TV channels were a downside. It was near various attractions like Crown and in the city center.
Dining
5.0
The dining experience was average; the noise levels were high, and there was a lack of TV channels. However, the staff was attentive and made the experience better.
Facilities
6.0
The facilities were okay overall, but the lack of proper ventilation and noisy surroundings affected the stay. The presence of a toaster and more Foxtel channels would have been appreciated.
Jesse
United States of America,
January
2024
7.2/10
I had a great stay at the hotel. The rooms were convenient with easy access, and I loved the delicious meals at the restaurant. However, the bathroom had a strong cigarette smell and some noise disturbances early in the morning were unpleasant.
Rooms
8.0
The room was great as I didn't have to carry my luggage upstairs. It was well-stocked with modern amenities and a nice en-suite.
Service
7.0
The staff was friendly and helpful, but the room servicing didn't happen as promised. I appreciated their assistance during my stay.
Location
8.0
The location was good for travel access with friendly staff and easy booking process. I felt a bit uncomfortable but overall, it was convenient for exploring the area.
Dining
7.0
The dining experience was satisfactory with a good range of food options. The staff was attentive, but the long-life milk and pricing were a bit disappointing.
Facilities
6.0
The facilities were simple but functional. However, the noisy air-con and bathroom issues affected the overall comfort.
Robert
United Kingdom,
November
2023
8.2/10
The hotel offers comfortable rooms that are perfect for storing luggage after check-out, at a good price. The service was professional and polite, ensuring a pleasant stay. The location was ideal, close to transportation options. The dining experience was satisfactory despite some minor faults. Overall, a convenient and affordable choice.
Rooms
8.0
The room, though smallish, was suitable and quiet, with a very comfortable bed and great shower with good water pressure.
Service
9.0
The staff was very professional and polite, offering nice and helpful service during my stay.
Location
9.0
The hotel's location was very useful, close to transportation options and everything in Melbourne, making it ideal for travelers.
Dining
7.0
The dining options were fine overall, with attentive staff, though a bit expensive for what was offered.
Facilities
8.0
The hotel offers essential facilities to ensure a comfortable stay, contributing to the overall value for money.
Quiet
Expensive dining
William
United Kingdom,
October
2023
6.4/10
The hotel is conveniently located and comfortable, but lacks in service and dining options. The rooms are spacious and suitable for travel partners. However, mobile coverage in the courtyard can be unreliable. The hotel staff are hit or miss, providing extra amenities but not handling complaints well. The location is ideal for transit stays but lacks charm. Dining is satisfactory but not as advertised. Price is reasonable but could offer more value for money.
Rooms
7.0
The rooms with 2 x king beds are surprisingly large and spacious, ideal for travel partners.
Service
5.0
The staff were helpful with extra amenities but not responsive to complaints.
Location
8.0
The hotel is conveniently located for transit stays with easy access to transportation options, although lacking charm.
Dining
6.0
The dining options were satisfactory but did not match the advertised offerings.
Facilities
6.0
Facilities provided convenience but could be improved.
Tommy
United Kingdom,
October
2023
7.4/10
The hotel offers clean and excellent rooms at a reasonable cost for a two-night stay. The service was a mix of helpfulness and rudeness, with some staff being more accommodating than others. The location, near Southern Cross Station and the Skybus Terminal, provided great value for money. The dining experience, while value for money, was basic for some meals. Overall, the facilities were satisfactory with room for improvement in certain areas.
Rooms
8.0
The rooms were clean and excellent, though a little dusty in some areas.
Service
6.0
The staff had a mix of helpful and rude behavior; some were friendly and others less so.
Location
9.0
The hotel's location near Southern Cross Station and the Skybus Terminal made it convenient and good value for money.
Dining
7.0
The dining options were fairly basic, though value for money.
Facilities
7.0
The facilities were adequate with room for improvement.
Oliver
United States of America,
September
2023
7.4/10
My stay at the hotel was pleasant overall. The room was clean and conveniently close to the tram station, but it lacked some atmosphere and additional amenities. The staff, while not overly friendly, were excellent and provided great service. The hotel's location was exceptional, making it easy to access various places in the city. The dining experience was average, with limited options. The value for money was fair, providing a comfortable stay.
Rooms
7.0
The room was clean and close to the tram station, but lacked atmosphere and some basic amenities like additional seating.
Service
8.0
The staff were friendly and very helpful, offering excellent service, especially with luggage handling.
Location
9.0
The hotel's location was exceptional, near the Melbourne Convention Centre, making it convenient for travelers after a long day.
Dining
6.0
The dining options were okay, nothing special but convenient and reasonably priced.
Facilities
7.0
The hotel provided basic facilities, nothing outstanding but satisfactory for a comfortable stay.
Alan
United Kingdom,
September
2023
6.0/10
The hotel had a great location near the train station and airport transport. The rooms were a bit small but clean and comfortable. The service was below par with rude encounters and unauthorized room entry. The dining options were hit or miss, and the pricing seemed a bit steep for the offerings.
Rooms
8.0
The rooms are spacious, clean, and comfortable.
Service
5.0
The service was disappointing with rude encounters and unauthorized entry into our room.
Location
7.0
The location is convenient next to the train station.
Dining
5.0
The dining had its ups and downs with limited options and high pricing.
Facilities
6.0
Facilities were lacking in quality and service.
clean
rude service
Christopher
United Kingdom,
August
2023
7.0/10
The hotel rooms were compact but good for the price after our OS trip. However, being directly above reception meant we could hear the music playing in the foyer all night, making it hard to sleep. Additionally, the location near a laneway with constant truck noise was disruptive.
Rooms
7.0
The rooms, although compact, were suitable for the price paid. However, the noise from the music in the foyer and nearby trucks made it challenging to rest peacefully.
Service
5.0
The service was unsatisfactory with rude behavior from the reservations lady on the phone and reception staff during the entire stay. They were unhelpful, especially due to ongoing building work. Additionally, the staff accused us of things we did not do, like watching a movie.
Location
9.0
The location was fantastic, close to Southern Cross Station, Skybus, and various shopping, dining, and entertainment districts. Additionally, the neighborhood offered easy access to great restaurants and amenities.
Dining
8.0
The dining experience was enjoyable, particularly the breakfast with a mix of European and Asian options. It would be better if more fruit options were included in the menu.
Facilities
8.0
The hotel facilities were sufficient for a comfortable stay.
Convenient Location
Poor Service
Colin
United Kingdom,
August
2023
7.2/10
The hotel has a convenient location next to the train station and tram stops, making it easy to access major shops. The service was exceptional, with staff going above and beyond, but the window slide needed repair. The dining options were good, and the daily fresh fish was a standout. The rooms were below standard, noisy, and dark, with issues like getting too hot. Overall, a convenient location with exceptional service but room quality needs improvement.
Rooms
5.0
The rooms were below standard, noisy, dark, and sometimes got too hot with their ducted heating.
Service
9.0
The service was exceptional, with staff going above and beyond, but there was an issue with the window slide.
Location
8.0
The location is very good, next to the train station and tram stops and not far from major shops.
Dining
7.0
The dining experience was good, especially the daily fresh fish.
Facilities
8.0
The facilities were convenient for my needs and the location.
Carol
United Kingdom,
August
2023
7.4/10
The hotel was smaller than expected but conveniently located, with some helpful service and a satisfactory dining experience. The rooms were good enough for my husband and me, but the walls were quite dirty. The location was perfect for our early train ride and right at the city center.
Rooms
6.0
The rooms weren't big but good enough for us. The walls were very dirty.
Service
8.0
The service throughout the stay was really helpful. They even moved us to a better room.
Location
9.0
The location was perfect for our early morning train ride and right at the center of the city.
Dining
7.0
The dining experience was okay, with a good range of food choices.
Facilities
7.0
The facilities were satisfactory with a variety of offerings.